Warranty 30-Day Money Back Guarantee We want you to be 100% satisfied with your purchase. You can shop with confidence, knowing that we stand behind our products and customer service. As a result, we offer a 30-day money back guarantee on our gloves to all of our customers. All returns and exchanges must be received within 30 days of the date of purchase. Gloves must be returned in its original packaging in “AS NEW” condition for a refund or exchange. Please submit any claims for gloves that have unusual wear or manufacturing defects to firstname.lastname@example.org. Customer is responsible for shipping gloves back. More information and a return address can be found on the "return" pamphlet included with your order. We regret that we cannot accept returns or exchanges on customized gloves. Any orders that fall outside of the 30 day return window are not eligible for refund or exchange. In the event of a refund, shipping costs are excluded from the final total.