Returns and Exchanges Download the Return/Exchange Form All returns must be accompanied by the Return Form. Returns All shipping costs for returns are the customer's responsibility (no shipping costs are refunded). All returns must be made within 30 days of purchase. All sales are final on customized items and they CANNOT be returned or exchanged. All items being returned must be unused and in the original factory packaging including protective plastic on the palms of the gloves. We will process your refund within 10 days of receipt. Please allow up to 1 billing cycle for the credit to appear on your credit card statement. Exchanges We understand that sometimes products need to be exchanged for a different size. To expedite the exchange, please place a new order for the new size/item online then return your incorrect size/item to us for a refund. Exchanges must be made within 30 days of original purchase. Customized items CANNOT be exchanged. Exchanged items must be unused and in original factory packaging including protective plastic on the palms of the gloves. Returns Department Aviata Sports 2623 S Fry #146 Boise, ID 83709